Terms & Conditions

Last updated: April 2026

By accessing or using this website (the "Site") and by placing an order with Ascension Research & Analytics LLC ("Ascension," "we," "us," or "our"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, you must not use the Site or purchase our products.

Research Use Only

All products sold by Ascension are intended solely for lawful laboratory research purposes and are not for human consumption, medical use, diagnostic use, or veterinary use. By purchasing from us, you represent and warrant that:

You are a qualified individual or entity authorized to handle research materials.
You are acquiring products exclusively for research applications and not for use in humans or animals.
You understand the potential hazards associated with handling and storing research compounds.
You agree to take full responsibility for the safe handling, storage, use, and disposal of any products purchased from Ascension and for ensuring compliance with all applicable laws and regulations.

Eligibility & Accounts

You must be at least 18 years old to use the Site and to place an order. By creating an account or purchasing from us, you represent that you meet this age requirement.

We reserve the right to require account registration, verify account details, request additional information, or decline to open or maintain an account at our discretion, particularly where compliance, fraud risk, or product misuse is suspected.

Ordering & Acceptance

All orders placed through the Site constitute offers to purchase subject to these Terms & Conditions. We may accept, refuse, or cancel any order at our sole discretion, including after an order has been submitted, for reasons including but not limited to:

Inaccurate or unverifiable account information
Suspected non-research use or misuse of products
Product availability or inventory issues
Pricing or listing errors
Payment or fraud-screening concerns

If an order is cancelled after payment has been captured, we will issue a refund to the original payment method.

Pricing & Payment

Product prices, discounts, and promotions are subject to change at any time without prior notice. The price applicable to your order is the price displayed at checkout at the time your order is submitted.

Payments are processed securely through our authorized payment providers. We do not store raw credit card details on our servers. Orders will not ship until payment has been successfully authorized and captured.

Shipping

Order processing times, shipping options, delivery estimates, and issue-resolution procedures are described in our Shipping Policy, which is incorporated into these Terms by reference. By placing an order, you agree to the Shipping Policy in effect at the time of purchase.

No Refunds — All Sales Final

Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges for any reason, including customer error, change of preference, or incorrect ordering.

By placing an order, you acknowledge and agree that you are not entitled to a refund of any kind once an order has been submitted and payment has been captured.

Customer Responsibilities

By using the Site and purchasing products, you agree that you will:

Use products only for lawful research purposes.
Comply with all applicable laws, regulations, and institutional policies.
Not resell, redistribute, or repurpose products for any prohibited use.
Not rely on any information on the Site as medical, diagnostic, or treatment advice.

Ascension does not provide medical, dosing, or therapeutic guidance, and nothing on the Site should be interpreted as such.

Intellectual Property & Site Use

All content on the Site, including logos, branding, text, graphics, and images, is the property of Ascension or its licensors and is protected by intellectual property laws. You may use the Site solely for lawful purposes related to viewing products and placing orders.

You must not copy, reproduce, distribute, modify, or create derivative works from the Site content without our prior written permission, nor may you use any automated tools to collect or harvest data from the Site.

Limitation of Liability

To the fullest extent permitted by law, Ascension Research & Analytics LLC and its owners, officers, employees, and affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of the Site, your purchase or use of any products, or your inability to use the Site or products, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising from or related to the Site or products will not exceed the amount you paid for the specific order giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Ascension Research & Analytics LLC and its owners, officers, employees, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

Your use or misuse of the Site or products
Your violation of these Terms & Conditions
Your violation of any applicable law or third-party rights

Changes to These Terms

We may update or modify these Terms & Conditions at any time. Changes are effective when posted on this page with a revised "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

Contact

If you have questions about these Terms & Conditions, please contact us using the contact information provided on the Site.