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Continue ShoppingPrivacy Policy
Last updated: April 2026
At Ascension Research & Analytics LLC ("Ascension," "we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website (the "Site"), create an account, place an order, or otherwise interact with us.
By using the Site, you agree to the practices described here.
Payment Processing
All payments are processed securely through third-party payment providers (such as card or bank payment gateways). Ascension does not store or directly process raw credit card or bank account numbers on our servers. We receive only the limited information needed to confirm that a payment was authorized and completed.
Information We Collect and How We Use It
We may collect and use the following types of information:
Account and contact information
Name, company or laboratory name, email address, password, and other details you provide when creating an account or contacting us. Used to create and manage your account, verify eligibility, and communicate with you about orders or support.
Order and shipping information
Billing and shipping addresses, products ordered, order history, and transaction details. Used to process and fulfill orders, arrange shipping, provide order confirmations, and maintain accurate records.
Technical and usage data
IP address, browser and device information, and basic usage data such as pages visited. Used to maintain security, prevent abuse, and improve the performance and usability of the Site.
We may also use your information to comply with legal and regulatory obligations and to enforce our Terms & Conditions.
Sharing Your Information
We do not sell or rent your personal information to third-party marketers. We may share information only as reasonably necessary to operate the business, including with:
- Payment processors – to process your transactions
- Shipping carriers and logistics providers – to deliver your orders
- Service providers – who host or support the Site, subject to confidentiality obligations
- Government or regulatory authorities – if required by law, court order, or to protect our legal rights
Any third party that processes information on our behalf is expected to use it only for the services they provide to Ascension and not for their own unrelated purposes.
Cookies and Tracking
The Site may use cookies and similar technologies to:
- Keep your session active and remember items in your cart
- Maintain basic site security and functionality
- Collect aggregated usage data to help us understand and improve how visitors use the Site
You can usually control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site or checkout.
Your Rights and Choices
Depending on your location and applicable law, you may have rights to:
- Access or request a copy of certain personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your account or certain information, subject to records we must retain for legal, tax, or operational reasons
- Opt out of non-essential marketing communications, if we send them in the future
To exercise these rights or to ask questions about your data, please contact us using the contact information provided on the Site.
Data Security
We use reasonable technical and organizational measures to help protect personal information against unauthorized access, loss, misuse, or alteration. These measures include restricted access, secure connections where appropriate, and internal controls on who can view order and account data.
However, no method of transmission over the Internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for using a strong, unique password.
Children's Privacy
The Site is intended for adults and business users only and is not directed to children. We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that such information has been provided, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.
Contact
If you have questions about this Privacy Policy or how we handle personal information, please contact us using the contact details listed on the Site.